I've worked for more than 3 years in the cosmetic industry (Sephora, Marionnaud) more specifically in CRM teams where I was working on database animation, loyalty programs and recruitment.
I am now working with companies on their CRM strategies. I imagine for their specific needs customer segmentation, personalization, targeting, promotion plans, customer journeys, loyalty programs across several channels (email, direct mailing, SMS, online game, affiliation).
If you're interested in working together you can contact me at firstname.lastname@example.org for projects in English and French!
Conseil en marketing / SEO / CRM en fonction des besoins clients